What NCI Clients Are Saying (Text Only)

NCI provides services to more than 600 clients, including federal, state and local government agencies; educational institutions; broadcast television stations and networks; cable television networks; film and television producers; video/DVD/Blu-ray producers; and webcasting providers. Although the list of those we serve is vast, we value and treat each client as though they are our only customer. Our hard-earned reputation as a dependable leader can be attributed to the incomparable experience, personnel, and infrastructure we have cultivated over many years. NCI is a trusted supplier of media access offerings because we prove our ability, time and time again, to deliver superior captioning quality and unparalleled customer service. We are proud to offer top-quality, reliable services for a wide range of simple and complex projects.

Here is what some of our clients are saying about us.

For more than 6 years, American Public Television has had a strong working relationship with NCI. In that time, their work has proven to be consistently reliable. Their excellent staff is attentive and quick to respond to our questions. With a variety of time demands, NCI has always been willing to work with us to meet our deadlines.
-Ginny H.
American Public Television

The core values of the U.S. Department of Veterans Affairs are Integrity, Commitment, Advocacy, Respect, and Excellence. NCI shares these same values as demonstrated by their high-quality captioning and great customer service.
-Hugh G.
Employee Education System
U.S. Department of Veterans Affairs

In covering baseball 24/7 all year long, MLB Network produces thousands of hours of live television, and NCI has been a great partner by providing fast, accurate and reliable captions to our ever-changing programming schedule.
-Anna Marie S.
MLB Network

The team at NCI has been great to work with on closed captioning of our shows “Jack Hanna’s Wild Countdown” and “Into The Wild.” They’ve been responsive, efficient, and willing to go above and beyond even when our sometimes-crazy production schedule pushes deadlines. We’ve very much appreciated their flexibility and their ability to roll with the punches, always with good humor and a great attitude.
-Susan C.
Spectrum Productions

I heard that your captioner stayed in and captioned our program (State of the State Address) yesterday when it unexpectedly ran very late. I just wanted to say a great big THANK YOU for providing us with such great service!
-Rachel S.
Ohio Government Telecommunications/The Ohio Channel

I just wanted to take a moment to express my appreciation for the excellent quality of work that has been done to date on the [off-line] closed captioning of our video seminar series on RF measurement techniques. Not only have the video captions that I’ve seen so far captured my words faithfully, but the person or people creating the captions have consistently translated a large volume of difficult technical content with proper use and spellings of arcane words, terms, and abbreviations. I think that the captions will make the seminars much more accessible to non-native English speakers in the U.S. and abroad, a beneficial derivative effect of the immediate goal of making them Section 508 compliant that had not occurred to me when this work began.
-F.S.
Federal Government Agency

NCI has been captioning TMZ on TV since we first went on the air six years ago. Then when captioning of VOD on the web became a requirement, their offline department stepped up and took great care of us. So great, in fact, that we started using them to do the web captioning for our one-hour TMZ Live program, too, even though the broadcast itself was captioned by another company at the time. When NCI was chosen to caption TMZ Live for broadcast this fall, the arrangement was complete – they now do the captioning for all of our franchises in all formats. Their quality of work and customer service are second-to-none.
-Brett Kotheimer,
Director of Broadcast Operations, TMZ

I’ve had the privilege of working with the National Captioning Institute for the past four years when my show ‘Between the Lines with Barry Kibrick’ went into syndication on PBS stations around the country. NCI and Senior Account Executive Sharon Turner have never let me down. Their service is IMPECCABLE and they are always at the top of their game. They constantly do all in their power to make things right and treat their clients like we are their only concern. It is a true pleasure to work with this wonderful organization and I plan to continue with them for many years.
-Barry Kibrick
Host of “Between the Lines”