Decoder Repair & Sales

Decoder Repair & Sales

The National Captioning Institute no longer sells or repairs decoders due to the inclusion of decoder technology in new television sets and the other organizations that include decoder sales and repair among their products and services. As a convenience, below are links to companies that can assist with your decoder needs (These companies are not affiliated with NCI).

United TTY Sales & Service (UTSS)

If you need a remote control for a TeleCaption 4000 decoder, contact UTSS located in Olney, Maryland. This company repairs TeleCaption 3000 and TeleCaption 4000 decoders. They also have a line of other decoders and assistive devices. For a direct link, click on (UTSS) or enter in your browser’s address line.

Decoders and assistive devices are also available from other companies, including:

Harris Communications, Inc.
15155 Technology Drive
Eden Prairie, MN 55344
Toll-Free: 1-800-825-9187 (TTY)
Toll-Free: 1-800-825-6758 (Voice)
Customer Service:
Web site: click on